eTail West 2016 Can't Miss Sessions: How to Create Your Cross Channel Future

January 26, 2016


We are so excited for eTail West 2016 in Palm Springs coming up on Feb. 22nd-25th! Here are our top picks for this year's can't miss sessions:

(shameless plug)

Our Founder and CEO, Dr. Omer Artun, will be speaking at the show with a panel of incredibly talented thought leaders in retail marketing from Williams Sonoma, Walgreens and Office Depot. They'll be sharing insights on how top organizations are leveraging data and technology to transform the customer experience across channels.

Here's a run down of their eTail West 2016 Session:

Main Conference Day One, Tuesday Feb. 23rd 3:45 PM - Panel Discussion: Here’s How To Create Your Cross-Channel Retail Future (Add to your calendar here)

  • Evolving your cross-channel capabilities to become fully omni-channel
  • Infusing  technology throughout the  shopping funnel to support customer acquisition and retention: research, purchase and support
  • Putting deployable and flexible  technology in place to enable cross-channel shopping
  • Utilizing stores for product awareness, research and purchase
 Angela Caltagirone

Angela Caltagirone

VP eMarketing & Email Marketing, Williams Sonoma

 Wayne Duan

Wayne Duan 

Dir. Digital  Commerce, Walgreens

 Cheri Siedle

Cheri Siedle

Sr. Director eCommerce, Office Depot

 Omer Artun

Omer Artun

CEO & Founder, AgilOne

 Karthik Vish

Karthik Vish

Director, Acquisition Marketing,


If you're looking for more insights, hints & tips from top leaders, we are seeing some common themes this year. They are predicting that, in order to stay competitive in retail, organizations need to prioritize automated (scale-able) personalization and align cross-channel marketing to better leverage customer's already seamless buying experiences with brands.

We think you'll love these five sessions & speakers at eTail West 2016:

1. Main Conference Day One, Tuesday Feb. 23rd 11:50AM - Keynote Panel Discussion: Migrating To An Omnichannel Philosophy: Assessing Technology, Resources And Strategies

The retail landscape is changing so rapidly, that the omni-channel experience has become a key differentiator for many businesses today.  But there are multiple barriers to success – which include internal strategy development, deployment of technology, resourcing, and much more.  Our panelists will discuss tried and true methods to not only compete, but dominate as a omni-channel player today.
 Anoop Kulshreshtha

Anoop Kulshreshtha

VP Digital, Barneys New York

 Kathy Hecht

Kathy Hecht 

VP Marketing & Business Development, Silver Star Brands

 D. Kate Forbes

D. Kate Forbes

VP eCommerce Digital Experience & Operations, Belk

2. Main Conference Day One, Tuesday Feb. 23rd 1:55PM - Kick Off Panel Discussion: What’s Happening To The Role Of Catalog (And Ecommerce)?

As companies see more and more of their sales coming from the online channel, what happens to those who have a catalog presence as well?  How do you value this channel, considering the direct and indirect influence of online? We’ll get into the nitty gritty of catalog businesses, ecommerce businesses and the integration of the two. If you’re a cataloger, this session is for you.
 Mike Ritter

Mike Ritter   

CMO, Excelligence

 Allon Caidor

 Allon Caidor


 Michael O'Reilly

Michael O'Reilly

VP eCommerce & CRM, Gap

3. Main Conference Day One, Tuesday Feb. 23rd 4:30PM - Accelerating Your Customer Segmentation From 0-60 In Only Five Steps

 Mosheh Poltorak

Mosheh Poltorak

Customer Retention Manager,

4. Main Conference Day Two, Wednesday Feb. 24th 9:00AM - Keynote Panel Debate: Going Beyond Disruption: What’s The Next Generation Of Retail?

 Mark Keeney

Mark Keeney

 VP Marketing, Ritani

 Mitch Spolan

Mitch Spolan

EVP Marketing Services, Chegg

 Jason Roussos

Jason Roussos

CMO, Living Direct

5. Main Conference Day Two, Wednesday Feb. 24th 11:30AM - Keynote Panel Discussion: Here’s What eCommerce Will Look Like In The Future

This panel presents transformative companies, both traditional brick and mortar and online-only, that have amazing stories to share, including how and why they’ve achieved success, a break down of their business models, and how they are competing despite operating in a commodity driven environment. Want to see the next set of companies shaping the face of retail?  Attend this keynote session.
 Eoin Comerford

Eoin Comerford

CEO, Moosejaw

 Eve Richey

Eve Richey

CDO, Haggar Clothing Co.

 Michael Hines

Michael Hines

VP eCommerce Tech, Nine West Holdings

 Morgan Chemij

Morgan Chemij

Director Marketing, HP



Don’t forget to add this to your list: “Stop by at AgilOne Booth #211” 

That’s right! We’ll be there to answer any and all questions you have about customer relationship and retention marketing. Here’s the quick rundown:

  • Enter to win a GoPro HERO4 by stopping by the booth
  • RSVP here to meet with our team and we will save you a copy of our CEO, Omer Artun’s, new book on Predictive Marketing best practices

Our team will be at the booth & ready to share how we can help you

  1. Personalize in store experiences with Clienteling
  2. Drive store traffic and optimize your retail footprint
  3. Optimize holiday sales & post-holiday customer retention

Schedule a Booth Meeting today - Here. Looking forward to seeing you at eTail West 2016 in Palm Springs!