Five customer intelligence tips from Forrester's Khatibloo

On May 29 Forrester senior analyst Fatemeh Khatibloo and AgilOne hosted a webinar on multichannel customer intelligence.  The talk addressed some really cool examples on driving...

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Stop Playing Whac-a-Mole: Accelerating Time to Answer

Ever been in a meeting where everyone is stepping on each other trying to be the first to answer a question? It’s like Whac-a-Mole for grownups.

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